BETA/Pre-release Version:for review/demo purposes

Privacy Policy

Status: Draft (Last Updated October 11, 2025)

1. Introduction

Welcome to Aeroworks Interactive ("Service"), a software-as-a-service platform owned and operated by Aeroworks Productions, LLC ("Aeroworks," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect information about users of our Service.

By accessing or using Aeroworks Interactive, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

Account Information: When client administrators request user accounts or when Aeroworks personnel are added administratively, we collect:

  • Name
  • Email address
  • Company/organization name
  • Job title or role (as applicable, and as provided)
  • User type (client, authorized vendor, or Aeroworks personnel)

Profile Information: Users may provide additional information such as:

  • Phone number
  • Username
  • Preferences and settings

Communications: When you contact us or communicate through the Service, we collect the content of those communications.

Content and Data: Information and files that you upload, create, or store within the Service in the course of using our platform.

2.2 Information Collected Automatically

Usage Information: We automatically collect information about your use of the Service, including:

  • Pages or features accessed
  • Time and date of access
  • Time spent on pages
  • Links clicked
  • Actions taken within the platform

Device and Technical Information:

  • IP address
  • Browser type and version
  • Operating system
  • Device identifiers
  • Cookie data

Log Data: Our servers automatically record information when you use the Service, including access times, pages viewed, and system activity.

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the Service: Create and manage user accounts, process invitations, and deliver platform functionality
  • Facilitate collaboration: Enable clients, authorized vendors, and Aeroworks personnel to work together through the platform
  • Communicate with you: Send invitation emails, system notifications, updates, and respond to inquiries
  • Improve our Service: Analyze usage patterns, troubleshoot issues, and develop new features
  • Ensure security: Detect and prevent fraud, unauthorized access, and other security issues
  • Comply with legal obligations: Meet regulatory requirements and respond to legal requests
  • Administrative purposes: Manage personnel accounts and maintain business operations

4. How We Share Your Information

We may share your information in the following circumstances:

With Other Users: Based on your role and permissions, your profile information and content may be visible to:

  • Client administrators who manage their organization’s accounts
  • Authorized vendors working with specific clients
  • Aeroworks personnel providing support and services

With Service Providers: We may share information with third-party vendors who perform services on our behalf, such as:

  • Cloud hosting providers
  • Email delivery services
  • Analytics providers
  • Customer support tools
  • Third-party support services

These service providers only use your information in accordance with providing services to us.

For Legal Reasons: We may disclose information if required by law or if we believe in good faith that such disclosure is necessary to:

  • Comply with legal obligations, court orders, or government requests
  • Protect the rights, property, or safety of Aeroworks, our users, or the public
  • Detect, prevent, or address fraud, security, or technical issues

Business Transfers: If Aeroworks is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent: We may share information for other purposes with your explicit consent.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Service. We may also retain information:

  • To comply with legal obligations
  • To resolve disputes
  • To enforce our agreements
  • For backup and business continuity purposes

When you request account deletion or when a client relationship ends, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Access controls and authentication mechanisms
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction: You can access and update your profile information through your account settings.

Data Portability: You may request a copy of your personal information in a structured, commonly used format.

Deletion: You may request deletion of your account and associated personal information by contacting us at info@aeroworksproductions.com.

Restriction or Objection: You may request that we restrict processing of your information or object to certain processing activities.

Withdrawal of Consent: Where we process information based on consent, you may withdraw that consent at any time.

To exercise these rights, please contact us using the information in Section 12.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information and improve our Service. Cookies are small data files stored on your device.

8.1 Essential Cookies

Essential cookies are necessary for the Service to function properly. These cookies maintain your user session, remember your login status, and enable core platform functionality. Essential cookies cannot be disabled without preventing the Service from working properly. These cookies include:

  • Session management cookies
  • Authentication tokens
  • Security cookies

8.2 Non-Essential Cookies

Non-essential cookies are used for analytical purposes to help us understand how users interact with the Service and to improve our platform. These cookies may include:

  • Analytics cookies that track usage patterns and performance
  • Preference cookies that remember your settings and choices

You can control non-essential cookies through your browser settings or by adjusting your preferences within the Service. Disabling non-essential cookies will not affect your ability to use core features of the platform, but may limit our ability to provide you with an optimized experience.

9. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10. Children’s Privacy

Aeroworks Interactive is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Aeroworks Productions, LLC
Email: info@aeroworksproductions.com
Address: 5100 18th St, Kenosha, WI 53144
Phone: (262) 455-5135

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Updating the "Effective" and/or "Last Updated" date
  • Sending an email notification for significant changes

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

13. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Know what personal information we collect, use, and disclose
  • Request deletion of your personal information
  • Opt-out of the sale of personal information (Note: We do not sell personal information)
  • Not be discriminated against for exercising your privacy rights

To exercise these rights, please contact us at the information provided in Section 12.